Privacy policy
Last updated: May 29, 2025
This Privacy Policy describes how JALEO (hereinafter, the "Site," "we," or "our") collects, uses, and discloses your personal information when you visit or use our services, make a purchase on benditojaleo.com (the "Site"), or otherwise interact with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, the terms "you" and "your" refer to you as a user of the Services, whether as a customer, website visitor, or any other individual whose personal information we collect pursuant to this Privacy Policy.
Please read this Privacy Policy carefully.
Changes to this Privacy Policy
This Privacy Policy may be updated from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on the Site, update the "Last Updated" date, and take any other steps required by applicable law.
Collection and Use of Personal Information
To provide the Services, we collect personal information about you from various sources as described below. The information we collect and use depends on how you interact with us.
In addition to the specific uses described below, we may use the information we collect to communicate with you, provide or improve the Services, comply with legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of others.
Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. "Personal information" refers to information that identifies, relates to, or describes you individually, or that can be associated with you. The sections below describe the categories and specific types of personal information we collect.
Information You Provide Directly
Information you submit directly through our Services may include:
- Contact details: such as your name, address, phone number, and email address.
- Order information: including your name, billing address, shipping address, payment confirmation, email address, and phone number.
- Account information: such as your username, password, security questions, and other security-related information.
- Customer service information: includes information you choose to share when contacting us, for example via the Services.
Some features of the Services may require you to provide certain personal information. You can choose not to provide this data; however, this may limit your access to certain functionalities.
Information Collected Automatically
We may also automatically collect certain information about your interaction with the Services ("Usage Data"). This may include cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and account, including device information, browser data, network connection information, IP address, and other technical interaction details.
Information from Third Parties
We may obtain personal information from third parties, such as vendors and service providers collecting data on our behalf, including:
- Companies supporting our Site and Services, such as Shopify.
- Payment processors, collecting data (e.g., bank account, credit/debit card info, billing address) to process payments and fulfill orders.
- Tracking technologies used by us or third parties, including pixels, web beacons, SDKs, external libraries, and cookies.
Any third-party data will be processed in accordance with this Privacy Policy. See also the section Third-Party Sites and Links.
Use of Personal Information
- Service and Product Delivery. We use personal information to fulfill our contract with you, process payments, fulfill orders, send account and transaction communications, manage returns/exchanges, and enable features related to your account, including linking your account with other Shopify services you choose to use. Shopify will process your data per its Privacy Policy.
- Marketing and Advertising. We may use your information to send you promotional messages by email, SMS, or post, and display targeted advertising on our Site and third-party websites. For EEA residents, this is based on our legitimate interest in selling products (Art. 6(1)(f) GDPR).
- Security and Fraud Prevention. We use your information to detect, investigate, or take action against fraud or malicious activity. Keep your credentials secure and contact us immediately if you suspect unauthorized use. This is based on our legitimate interest in ensuring security (Art. 6(1)(f) GDPR).
- Customer Communication and Service Improvement. We use your data for support and service enhancement, based on our legitimate interest in effective business operations under Art. 6(1)(f) GDPR.
Cookies
Like many websites, our Site uses cookies. For specific information about the Cookies we use related to operating our store through Shopify, see https://www.shopify.com/legal/cookies. We use Cookies to operate and improve our Site and Services (including remembering your actions and preferences), compile reports and statistics, and better understand user interactions (in our legitimate interest to manage, improve, and optimize the Services). We may also allow third parties and service providers to use Cookies to better personalize services, products, and advertising across our Site and other websites.
Most browsers accept Cookies by default, but you can configure your browser settings to delete or reject Cookies. Note that removing or blocking Cookies may negatively affect your user experience and cause some Services or features to malfunction or become unavailable. Additionally, blocking Cookies may not fully prevent information sharing with third parties like our advertising partners.
Disclosure of Personal Information
In certain situations, we may disclose your personal information to third parties for contract fulfillment, legal reasons, or as outlined in this Privacy Policy. These circumstances may include:
- With vendors or third parties providing services on our behalf (e.g., IT management, payment processing, analytics, customer service, cloud storage, fulfillment, and shipping).
- With business and marketing partners to display ads and provide services to you.
- When you direct or consent to sharing information with third parties, such as product delivery, social media widgets, or third-party logins.
- With our affiliates or within our corporate group for our legitimate interest in operating our business efficiently.
- In business transactions such as mergers or bankruptcy, to comply with legal obligations (e.g., subpoenas, search warrants), enforce terms of service, or protect our Services and users.
We disclose the following categories of personal and sensitive personal information for the purposes described in "Collection and Use of Personal Information" and "Disclosure of Personal Information":
| Category | Recipients |
|---|---|
|
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We do not use or disclose sensitive personal information without your consent or for profiling purposes.
Third-Party Websites and Links
Our Site may include links to third-party websites or platforms. If you follow such links, please review their privacy and security practices. We are not responsible for those websites, including their accuracy, reliability, or data handling. Public or semi-public areas, including social media platforms, may be visible to other users and not subject to our control. Link inclusion does not imply endorsement unless otherwise specified.
Children's Data
The Services are not intended for children, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided personal information, please contact us to request deletion.
As of the effective date of this Privacy Policy, we do not knowingly "sell" or "share" personal data of individuals under 16 as defined by applicable law.
Security and Data Retention
No security system is impenetrable. We recommend not using unsecured channels to transmit sensitive data. The retention period for your data depends on various factors, including account maintenance, service provision, legal compliance, and dispute resolution.
Your Rights
Your rights regarding personal data may include:
- Right to access: You may request access to the personal data we hold about you.
- Right to deletion: You may request deletion of your personal data.
- Right to correction: You may request correction of inaccurate personal data.
- Right to data portability: You may request a copy of your personal data or its transfer to another entity.
- Right to opt-out: You may opt out of the "sale" or "sharing" of personal data or targeted advertising as defined by law. If Global Privacy Control (GPC) signals are detected, we may treat them as valid opt-out requests for the associated device and browser.
- Right to restrict processing: You may request us to stop processing your personal data.
- Right to withdraw consent: You may withdraw consent at any time where applicable.
- Right to appeal: If your request is denied, you may have the right to appeal our decision.
- Communication preferences: You can opt out of promotional emails using the unsubscribe link. You may still receive transactional emails.
To exercise your rights, use the Site tools or contact us as indicated below. We may verify your identity before processing requests.
Complaints
If you have concerns about how we process your data, contact us using the details below. If you are unsatisfied with our response, you may appeal or contact your local data protection authority. For the EEA, see the list of supervisory authorities here.
International Users
We may transfer, store, and process your data outside your country of residence. If transferring from Europe, we use appropriate safeguards like Standard Contractual Clauses or equivalent agreements unless the destination country ensures adequate protection.
Contact
If you have any questions about this Privacy Policy or want to exercise your rights, you can call us, email us at info@benditojaleo.com, or write to us at Calle Fernando Feijóo 1, 3o-dcha, Martos, J, 23600, ES.
For data protection purposes, unless otherwise stated, we are the data controller of your personal data.